Orders placed after midnight on Dec. 15, 2021 are not guaranteed for holiday delivery. Still, we are working just as diligently to get your orders packed and shipped as we do all-year long. Please continue reading for our plan of operations.
With the exception of days that the museum is closed (see below), orders are typically dispatched within 2 to 4 days of placing order. We ship using USPS First Class Mail, Priority Mail, Fed Ex Ground and UPS Ground, selecting the best carrier based on rates and delivery estimates. All carriers are experiencing intermittent delays, with most packages arriving within 4 to 10 days from the day the order is placed. *Please note, due to higher than normal volume, carriers are not guaranteeing delivery times. The timeline for packages arriving is estimated. The above guidelines apply to shipments with destinations within the continental U.S. only. Longer delivery times will apply to packages shipping outside the continental U.S. International shipping has been temporarily suspended due to unpredictable delivery times caused by border closures.
IN STORE PICK-UP
In-store pickup is available during regular museum hours. Please note, the museum will be closed December 23rd—December 25th, 2021. The last day for in-store pickup before Christmas is December 22nd.
Friday, December 17: 9 a.m.—9 p.m.
Saturday and Sunday, December 18 & 19: 10 a.m.—5 p.m.
Monday, December 20: Closed
Tuesday, Wednesday & Thursday, December 21st—22nd: 9 a.m.—4 p.m.
Thursday, Friday & Saturday, December 23rd—25th: The DIA and Shops are closed. Merry Christmas!